Transfer of call directly to voicemail

Answered Question
Oct 25th, 2007
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Can someone provide a pointer for forwarding calls directly to someone's voicemail instead of ringing their extension?


-Shikamaru

Correct Answer by timmektrakarn about 9 years 9 months ago

Add a CTI RP with *XXXX and CallFwdALL to Voicemail


make sure your default voicemail profile has mailbox mask XXXX listed or this won't work.

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Correct Answer
timmektrakarn Thu, 10/25/2007 - 18:27
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Add a CTI RP with *XXXX and CallFwdALL to Voicemail


make sure your default voicemail profile has mailbox mask XXXX listed or this won't work.

mhurley131 Thu, 10/25/2007 - 18:28
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You can set it up so that users can dial * before the extension to send it directly to voice mail. Just create a CTI route for *XXXX and forward all to VM.

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