10-26-2007 12:57 AM - edited 03-15-2019 07:02 AM
Hi,
Can it possible to generate Call Forwarding Reports?
Any suggestions !!!
Regards,
11-01-2007 07:00 AM
You have several choices. Here are the first two that come to mind:
- Under the closed condition, Redirect to a Trigger for a different APP that does the redirect to the PSTN.
The IVR Application Performance Analysis Report will show all of these as calls to the second APP.
11-01-2007 01:49 PM
Not sure what kind of report krishnamurthy.mh is looking for. But I would like to find a report that will show me every extension that is call forwarded and what number they are forwarded to?
Is there such a report or can I query the database?
Thanks
Trae
11-06-2007 06:59 AM
Not a real report but you can use Bulk Admin Tool (BAT) to get an overview. For example use the 'Update Lines' option, create a relevant query and use the 'View Query Result' button to get a listing of the extensions and their settings. The forwarded numbers will show up under 'Fwd All Destination'.
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