MOH Audio Translator Not Working

Answered Question
Oct 26th, 2007
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I dropped a 9KB .mp3 file into the DropMOHAudioSourceFilesHere folder on the CallManager Publisher server and the MOH Audio Translator does not appear to be automatically converting the file.


I stopped and restarted the Cisco MOH Audio Translator service but it did not trigger the processing of the file.


What am I missing here? Thanks

Correct Answer by mattcalderon about 9 years 8 months ago

Check the permissions on the file you are trying to drop in the MOH folder. I have seen where incorrect permissions are a factor in translating.



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Correct Answer
mattcalderon Fri, 10/26/2007 - 10:08
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Check the permissions on the file you are trying to drop in the MOH folder. I have seen where incorrect permissions are a factor in translating.



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