I neet to install a device package on my CiscoWorks (CiscoView Application). However, when go to Common Services > Software Center > Device Update and I tyoe my CCO credentials I get the following error:
Error while downloading package information from CCO for the selected products. See the log files for details.
What would be causing this problem? If it says "See the log file for details", where would this file be located??
Pleas some help.