Using (2) 7914s - CCME

Answered Question
Oct 27th, 2007
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I have several 7960's with 1 each 7914 attached that have been working fine. I went to add a second 7914, first unplugging phone and 7914, then changing config to 'type 7960 addon 2 7914', then plugged the phone back in.


Now both 7914's are blank and all red lights, in spite of multiple phone resets and power cycling and combinations of both. If I change the config back to 'addon 1' and unplug the second 7914, everything is good. When I change the config back to 'addon 2' but second 7914 is still unplugged, first one is back to all red.


Any suggestions would be appreciated.


-Michael

Correct Answer by craiglcve about 9 years 6 months ago

Yeah, this is the correct syntax.


type 7960 addon 1 7914 2 7914



Thanks,

Craig


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Overall Rating: 5 (2 ratings)
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craiglcve Sat, 10/27/2007 - 16:37
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I would verify that you have the phone loads. Do you have the 7914 load specified under the telephony-service?


(7960)

tftp-server flash:P00308000400.sbn

(7914)

tftp-server flash:S00105000100.sbn



telephony-service

load 7960-7940 P00308000400

load 7914 S00105000100



ephone 1

mac-address 001A.6D0E.83CE

type 7960 addon 1 7914 2 7914



You can run the show ephone command to verify the phone and modules have the right load.


show ephone phone-load


Hope that helps.

Craig

malberttoo Sun, 10/28/2007 - 02:17
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So the proper syntax should be "type 7960 addon 1 7914 2 7914" as you have stated?


The syntax I am using is "type 7960 addon 2 7914"...


Thanks,


-Michael

Correct Answer
craiglcve Sun, 10/28/2007 - 09:48
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Yeah, this is the correct syntax.


type 7960 addon 1 7914 2 7914



Thanks,

Craig


Rob Huffman Sun, 10/28/2007 - 10:48
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Hi Michael,


Craig is correct here! 5 points for this nice answer Craig. There is a good reference in this doc;


type phone-type [addon 1 module-type [2 module-type]]


Example:

Router(config-ephone)# type 7960 addon 1 7914 2 7914


http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_configuration_guide_chapter09186a00807e13a7.html


Hope this helps!

Rob

malberttoo Sun, 10/28/2007 - 14:36
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Hi Craig, I just tried it out and you are correct, I was using the wrong statement. Thanks a lot for your help, wish they were all that easy!!


-Michael

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