All, I have a question about an upgrade I just did. I have this upgrade done successfully, but not done without issues. I wanted to see if anyone else had this issue during an upgrade done: During the upgrade, in the third portion of the upgrade where you basically tell Unity where the email users are located, I had pointed it to the place where they were, but none of the users showed up. I ended up having to run the "bunny tool" (cant remmeber its exact name) to take off the unity attributes of the AD userID, then reimport them in. After reimporting them in, all of thier greetings and such were still in place, with no issue of having to re-record, etc. My thought was that I shouldnt have had to do this. Cisco TAC couldnt explain why this happened.
I have three questions on this:
1. Is this normal in an Unity upgrade?
2. Would I have to do this if I went directly to 5.x?
3. Has anyone else experienced this?