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PPP and virtual-access2 is down, please help

Jasonsoentpiet
Level 1
Level 1

Dear All,

Since yesterday we have problems with our Cisco 878 SDSL router/modem. We make use of a standard script from our ISP (KPN.com). When we have uploaded the script by Windows Terminal, the router is unable to establish a ppp connection with our ISP. Virtual-access2 link is up, but the protocol is down.

Please find underneath the standard script from KPN.com. Please help we have already lost 1 day with "trial and error" and the service and support is not that great from our ISP.

Thanks in advance for your reply.

Cheers.

FYI

!

version 12.4

no service pad

service timestamps debug datetime localtime

service timestamps log datetime localtime

service password-encryption

no service udp-small-servers

no service tcp-small-servers

no service dhcp

!

hostname IDSL-ADV-Cust-CPE-SDSL

!

logging rate-limit console 10 except errors

!

boot-start-marker

boot-end-marker

!

!

ip subnet-zero

ip cef

no ip dhcp-client network-discovery

!

!

ip dhcp pool IAS

import all

origin ipcp

!

!

ip name-server 194.151.228.18

ip name-server 194.151.228.34

!

!

!

!

!

controller DSL 0

mode atm

line-term cpe

line-mode auto

dsl-mode shdsl symmetric annex B

!

!

!

!

!

interface BRI0

no ip address

encapsulation hdlc

shutdown

!

interface ATM0

no ip address

no shutdown

no atm ilmi-keepalive

!

interface ATM0.1 point-to-point

description To IAS over ADSL Access Router

pvc 2/32

encapsulation aal5mux ppp dialer

dialer pool-member 1

!

!

interface FastEthernet0

!

interface FastEthernet1

!

interface FastEthernet2

!

interface FastEthernet3

!

interface Vlan1

ip address pool IAS

ip verify unicast reverse-path

no shutdown

no cdp enable

hold-queue 32 in

!

interface Dialer0

ip address negotiated

ip verify unicast reverse-path

encapsulation ppp

dialer pool 1

dialer-group 1

no cdp enable

ppp authentication chap callin

ppp chap hostname KPN

ppp chap password xx

ppp pap sent-username kpn password xxx

ppp ipcp dns request

ppp ipcp mask request

ppp ipcp address accept

!

ip classless

ip route 0.0.0.0 0.0.0.0 Dialer0

!

!

no ip http server

no ip http secure-server

!

!

control-plane

!

scheduler max-task-time 5000

end

5 Replies 5

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paolo bevilacqua
Hall of Fame
Hall of Fame

Hi,

beside that the proposed config has no NAT, it appears fine. Can you send output of "show dsl interface" and "show atm PVC 2/35".

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