cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1390
Views
0
Helpful
6
Replies

CTI Route Point Help!!!!

chris.damore
Level 1
Level 1

I am trying to add a new CTI route point in ccm 5.0.2 and it won't reg w/cm. I am not able to add any new CTI RP.

What is causing this? Phones are registering just fine.

6 Replies 6

I am trying to setup transfer directly to voice mail. I don't understand what application would tie to CTI?

For direct transfer to voicemail. Just create a RP, and create *XXXX (if you are using 4 digits) and forward all the calls to VM pilot.

That should do it.

yes, that is what I have done. The CTI RP won't register.....

As shankar & rob suggested, CTI RP in this one it wouldnt register.

CTI RP only registers with Mobility MAnagaer, IPMA & Attendant Console

And IPCC as well

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: