I have two DID numbers (xxx-xxx-9937,xxx-xxx-9990)
configured. DID numbers are working fine.
Also I added Ext.9937 and 9990 as unity subscribers. When caller dials main number , then press
Ext.9937 or 9990, I got the following result:
(9990) -----> the call goes to the receptionist
9937)------>caller could hear " system does not recognise that as a valid entry"
I changed 9937 to 2937, 9990 to 2990, then the call could go through.
(2xxx is for regular users, 9xxx is new in unity system with 9937 & 9990 only)
Anybody got any idea? Is it related to Unity design? Your reply is appreciated.