hi, does IPCC enterprise also use the IPCC express server as IVR and ICD server? One of my customer deployed IPCC enterprise. I don't have enough informaton so far except for the two IP IVR servers. I logged on and found they are exacly IPCC express IVR/ICD server. Is this right? I thought IPCC enterprise are totally different even the IVR/queue server.
I have this problem too.