k6lw Wed, 10/31/2007 - 09:56
User Badges:

In the messages tab just enter the number(s) you want to activate the MWI on. Enter the complete number and not the template.


k6lw Thu, 11/01/2007 - 10:07
User Badges:

In system admin under subscriber is a message link. About half way down on the page is the MWI block. As long as all numbers are in the same integration, just add the additional numbers to the block and the MWI indicator should work. Normally you just enter X to light the mailbox extension. to light others, enter the digits of the extension. So if you had 4-digit dialing, enter 1234 (or whatever your second line is) as the second extension. This works with Version 4.2 of Unity.

Rajesh Revuru Wed, 10/31/2007 - 09:57
User Badges:
  • Silver, 250 points or more

Usually, of the phone extension is not the primary extension, you will only get envelope, not the MWI lights

You can add that as shared line, and then it will display envelope indicating that it has voicemail

Rob Huffman Wed, 10/31/2007 - 11:41
User Badges:
  • Super Blue, 32500 points or more
  • Hall of Fame,

    Founding Member

  • Cisco Designated VIP,

    2017 IP Telephony, Unified Communications

Hi Rob,

Check out Step #5 from this doc ( Under MWI Extensions) this will allow you to add the MWI for the specified Alternate Extension.


Hope this helps!



This Discussion