Menu sticking? Cisco 7941 Directory Question

Unanswered Question
Oct 31st, 2007

We have recently Patched CCM 5.1.2.3000-2 , this version also rolled out a firmware update to the cisco phones.

The annoyance our users are now experiencing is when they press the 'Directories' 'Corp Directory' buttons on the 7941,7911 phones, the menu sticks.

If I was to place a phone call to the searched person, after the call is finished you then have to exit out of 3 menus to get back to the home screen. Can this be configured to automatically go back like the older version?

Thanks

Brendan

I have this problem too.
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wdrootz Tue, 11/06/2007 - 12:54

This seems to be a new feature. As a workaround you can reduce the idle timer, so that the home screen appears automatically after the specified inactive time.

bmarmont_2 Tue, 11/06/2007 - 13:08

Thanks for that, how does one go about changing the idle timer? This would keep the partners happy. Cheers Brendan

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