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Menu sticking? Cisco 7941 Directory Question

bmarmont_2
Level 1
Level 1

‎10-31-2007 03:14 PM - edited ‎03-03-2019 05:36 AM

We have recently Patched CCM 5.1.2.3000-2 , this version also rolled out a firmware update to the cisco phones.

The annoyance our users are now experiencing is when they press the 'Directories' 'Corp Directory' buttons on the 7941,7911 phones, the menu sticks.

If I was to place a phone call to the searched person, after the call is finished you then have to exit out of 3 menus to get back to the home screen. Can this be configured to automatically go back like the older version?

Thanks

Brendan

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wdrootz
Level 4
Level 4

‎11-06-2007 12:54 PM

This seems to be a new feature. As a workaround you can reduce the idle timer, so that the home screen appears automatically after the specified inactive time.

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bmarmont_2
Level 1
Level 1
In response to wdrootz

‎11-06-2007 01:08 PM

Thanks for that, how does one go about changing the idle timer? This would keep the partners happy. Cheers Brendan

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