IPCCX:Agent Ready time counter becomes Zero

Unanswered Question
Nov 1st, 2007
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Hi,

We are running IPCC Express4.0.

We are facing some strange problem:

When the Agent is on Ready Mode for 1 hour 30 mins, and even if Ready mode time crosses this threshold by seconds,the time Counter becomes 0.


Please help me out !!


Regards,


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