11-01-2007 04:51 AM - edited 03-13-2019 04:40 PM
we're using moh from router flash with multicast configuration in ccm. so router pretend to give moh give same multicast ip address. but when i put a PSTN call on hold and type sh ccm-manager music-on-hold, i find the followings:
========================================
Current active multicast sessions : 1
Multicast RTP port Packets Call Codec Incoming
Address number in/out id Interface
===================================================================
239.1.1.1 16384 0/0 354 g711ulaw
========================================
it seems no packet flow, why?
11-01-2007 05:35 AM
Hi,
Can you supply the 'sh ephone summ' output.
Thanks.
11-01-2007 06:40 PM
************************************
hairpin_block:
Max 48, Registered 0, Unregistered 0, Deceased 0, Sockets 0
ephone_send_packet process switched 0
Max Conferences 8 with 0 active (3 allowed)
Skinny Music On Hold Status
Active MOH clients 0 (max 196), Media Clients 0, B-ACD Clients 0
File music-on-hold.au type AU Media_Payload_G711Ulaw64k 160 bytes
Moh multicast on 239.1.1.1 port 16384 via 165.46.23.141
************************************
11-02-2007 08:55 AM
Can you post the router config please?
11-02-2007 09:13 AM
You do not appear to have an incoming interface on the show ccm-manager music-on-hold.
Ensure that you have specified which ip interfaces you want multicast packets sent to. This is as follows, you can list upto four, you simply list the ip-addresses consecutively:
multicast moh 239.1.1.1 port 16384 route
Regards
Allan.
HTH...
11-02-2007 11:18 AM
Hi Mike
You need a loopback interface and stream the MoH to it for the PSTN users. See the following config example:
interface Loopback1
description ** LOOPBACK FOR MOH **
ip address 10.2.4.1 255.255.255.255
!
interface FastEthernet0/0.20
description ** VOICE VLAN **
encapsulation dot1Q 20
ip address 10.2.20.10 255.255.255.0
!
ccm-manager music-on-hold
!
call-manager-fallback
moh music-on-hold.au
multicast moh 239.1.1.1 port 16384 route 10.2.20.10 10.2.4.1
Regards
Stefan
11-14-2007 02:02 PM
Hi, I'm having the same problem. I'm trying to configure a 2811 to run MOH from flash and i get no sound or tone.
Here is part of the config:
interface Loopback0
ip address 10.10.10.1 255.255.255.0
---------------------------------------
interface FastEthernet0/0.10
description VLAN 10 for Data
encapsulation dot1Q 10
ip address 10.10.165.1 255.255.255.0
no snmp trap link-status
no cdp enable
!
interface FastEthernet0/0.15
description VLAN 15 for Voice
encapsulation dot1Q 15
ip address 192.168.165.1 255.255.255.0
no snmp trap link-status
----------------------------------------
ccm-manager redundant-host 172.16.1.12 172.16.1.11
ccm-manager mgcp
ccm-manager music-on-hold
ccm-manager config server 172.16.1.11
ccm-manager config
---------------------------------------
mgcp
mgcp call-agent 172.16.1.14 2427 service-type mgcp version 0.1
mgcp dtmf-relay voip codec all mode out-of-band
mgcp rtp unreachable timeout 1000 action notify
mgcp modem passthrough voip mode nse
mgcp package-capability rtp-package
no mgcp package-capability res-package
mgcp package-capability sst-package
no mgcp package-capability fxr-package
mgcp package-capability pre-package
no mgcp timer receive-rtcp
mgcp sdp simple
mgcp fax t38 inhibit
mgcp rtp payload-type g726r16 static
----------------------------------------
call-manager-fallback
max-conferences 2 gain -6
ip source-address 192.168.165.1 port 2000
max-ephones 24
max-dn 24
system message primary CM Failed, NOW on SRST
default-destination 7007
moh TheRoadToLucia_ULAW.wav
multicast moh 239.1.1.9 port 16384 route 192.168.165.1 10.10.10.1
---------------------------------------------
This is the sh ephoen summary command output
ephone-1 Mac:0011.21CE.E12B TCP socket:[-1] activeLine:0 DECEASED
mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 debug:1
IP:172.16.1.59 Telecaster 7960 keepalive 0
Max 24, Registered 0, Unregistered 0, Deceased 1, Sockets 0
ephone_send_packet process switched 0
Max Conferences 8 with 0 active (2 allowed)
Skinny Music On Hold Status
Active MOH clients 0 (max 96), Media Clients 0
File TheRoadToLucia_ULAW.wav type WAVE Media_Payload_G711Ulaw64k 160 bytes
Moh multicast on 239.1.1.9 port 16384 via 192.168.165.1
via 10.10.10.1
File play position 345646 file type 2
Play offset 3520, Write offset 24000,File start 46 end 1572846 current type 2
Data at 467396A4, size 32000
RTP ssrc 37872A51 timestamp_offset 0 position 2B9E reposition 0
Max process service interval 224736 (last 217314)
Min interval 20000, missed 0 run 321 (us)
moh_process_service counter 4472422
Max Media process interval 290675 (last 208190) run 7 (us)
File system max access time 50248 (us) (last 42266) with late-reads 0
0 clients interrupt service, 0 process level
0 no-conversion, 0 a-to-mu, 0 mu-to-a
0 packets serviced at interrupt, 0 at process
----------------------------------------------
I hope you guys can help me, it is driving me crazy.
Also I call from my cell to the remote location told them to put me on hold and type the show ccm-manager music-on-hold i get this:
Current active multicast sessions : 0
We have all IP phones 7960
Also call manager is correcly configured.
The wav file is the number 3 and i assigned IP 239.1.1.9
THANK YOU IN ADVANCE
Zeek
11-14-2007 04:26 PM
As you are already aware, when configuring the base ip address, the base ip address will be incremented by CallManager.
However, you may have multiple audio-sources, are these in fact three multicast audio-sources?
Although the audio file may be number three, you need to ensure that within the MMoH Server in CCM you do have three sources listed.
The reason being, is that there maybe actuall only two multicast audio-sources listed for example, wav number 1 and wav number 3.
In this situation the audio-source will be number two, therefore the first base ip address for wav 3 would actually be 239.1.1.5 G711 u-law. Remember the base address in CCM is still 239.1.1.1 you only increment the address on the multicast moh command.
Also verify that the device pool which the MGCP endpoint is associated with has the appropriate MRGL with the MMoH. I assume that you have specified the MRG for Multicast, and enabled MoH on the server?
Regards
Allan.
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