124-4XC7 crashing 3745 CMEs

d.anthony.hadley_2 · ‎11-01-2007

Are there any know issues with the version of code crashing 3745s? I have six 3745s that I loaded with c3745-advipservicesk9-mz.124-4.XC7.bin and they started crashing and the BRI circuits would never sync up properly. I had to go back to the old version of IOS to stabilize them. I needed CME verison 4.0.3 to get features, and I'm using that IOS on several 3845s with no problem. The errors below are in all of the crash files. Any ideas on what could be happening? Any known issues with the hardware-software combination? Thanks.

%ALIGN-1-FATAL: Illegal access to a low address 11:09:21 EDT Fri Oct 26 2007

addr=0x160, pc=0x608DDDF4 , ra=0x608DDDE4 , sp=0x68E7CD38

%ALIGN-1-FATAL: Illegal access to a low address 11:09:21 EDT Fri Oct 26 2007

addr=0x160, pc=0x608DDDF4 , ra=0x608DDDE4 , sp=0x68E7CD38

11:09:21 EDT Fri Oct 26 2007: TLB (store) exception, CPU signal 10, PC = 0x608DDDF4

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Possible software fault. Upon reccurence, please collect

crashinfo, "show tech" and contact Cisco Technical Support.

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paolo bevilacqua · ‎11-01-2007

Hi, what you found is a software defect that affects only a certain platform, that can happen. If you need to upgrade and align with the 3845 you can try 12.4(11)XJ4 that is stable at least on 28xx/38xx.

You could decode the 'show stack' to find more precisely where the fault happens, and work with the tac insisting for the bug to be reproduced and filed for a fix.

Hope this helps, please rate post if it does!