ip communicator 2.1(2)---> Communicator - exception error

Unanswered Question
Nov 1st, 2007
User Badges:

dear sir,

We've install ip communicator 2.1(2) into iptel environment. We got 1 publisher and 2 subsriber with ccm version 4.1(3)sr5d in a cluster environment. Our problems is everytime we double click the ip communicator to start the ip communicator application, it will prompt with "Communicator-Exception Error" , the error message is : "Unable to initialize support for Cisco Emergency Responder service" . Attached is the screenshot. Please share any idea with this issue? Thank you very much.


-regards-



  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Loading.
Rob Huffman Sat, 11/03/2007 - 18:46
User Badges:
  • Super Blue, 32500 points or more
  • Hall of Fame,

    Founding Member

  • Cisco Designated VIP,

    2017 IP Telephony, Unified Communications

Hi Charles,


Hope all is well with you :) It looks like you are hitting this bug.


CSCsh89047 Bug Details


VISTA: Unable to initialize support for Cisco Emergency Responder


Symptom:


When loading CIPC 2.1.0.89 on Vista Enterprise error occurrs: 'Unable to initialize support for Cisco Emergency Responder. Please consult your system administrator'

CIPC doesn't load - it hangs in blue screen.


Vista Enterprise is installed on Vista enabled laptop (HP Compaq nx7400, 1GB RAM, 1.83GHZ). Vista is licensed. Tested with CCM 6.0.0.9901-109 and 5.0.3.9911-68


Conditions:


n/a


Workaround:


n/a


Further Problem Description:

n/a


Hope this helps! Sorry, there is no workaround.

Rob

Actions

This Discussion