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Calls from PSTN to Unity Voice Mail drop after 45 - 50 seconds

oscar.perez
Level 1
Level 1

I have a MGCP gateway with a T1 PRI, when an outside user calls and the Voice Mail kicks in, the call is dropped after 45 to 50 seconds. If you dial from an inside extension to Unity it works fine.

CCM: 4.1(3)

Unity: 4.2(1)

Any ideas?

Oscar Perez

1 Accepted Solution

Accepted Solutions

scott.searle
Level 1
Level 1

Add this command to your MGCP configuration:

"no mgcp timer receive-rtcp"

View solution in original post

2 Replies 2

scott.searle
Level 1
Level 1

Add this command to your MGCP configuration:

"no mgcp timer receive-rtcp"

Thanks for your assistance Scott.

Oscar Perez