I recently reinstalled windows on my laptop. Since then, my softphone will not connect to the server when connected via vpn. I can use remote desktop, etc. so I know my connection to the vpn is good. I uninstalled and reinstalled the vpn software and the softphone software with no luck. My softphone configuration is exactly as it was before I reinstalled windows and it was in working order at that time. I've tried just about everything that I can think of. I am open to suggestions.