ASA 5520 hardware reset

francisco_1 · ‎11-05-2007

I'm not sure if the problem is related to hardware - when i connect to the asa via hyper terminal i dont get any responses from the asa. the power LED is green but the vpn is amber. we have the reset button at the back of the unit - is the reset button useable or is it just there for future uses?

ajagadee · ‎11-05-2007

Hi,

Set up the computer or terminal as follows and give it a shot.

9600 baud (default)

8 data bits

no parity

1 stop bits

FC=hardware.

Please refer the below URL for details.

http://www.cisco.com/en/US/docs/security/asa/asa70/quick/guide/70_ASAqk.html

I hope it helps.

Regards,

Arul

francisco_1 · ‎11-06-2007

done that Arul - looking at the asa front panel now, the only LED that is fully green is the VPN, nothing on the power LED and the status and active are amber. - strange.

francisco_1 · ‎11-07-2007

sorted- i removed the flash card from the asa motherboard and put it back in - the asa is now booting properly.

ajagadee · ‎11-07-2007

Thanks for the update on the solution.

Regards,

Arul