UCCX 4.5 Historical Reporting

Unanswered Question

When trying to log into the historical reporting client I see the following message:

"Failed to login to database. Ask your administrator to check the database user id a password that is dynamically obtained from the application server."

I think this is something to do with the db_cra database login but I don't know what to do about it.

Any ideas?


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smahbub Tue, 11/13/2007 - 06:51
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Reset 'db_cra' SQL user password back to 'db_cra'.

CSCO11117246 Wed, 11/14/2007 - 04:54
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how do you Reset 'db_cra' SQL user password back to 'db_cra'?

regi_firnanda Tue, 09/01/2009 - 19:00
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Did you change the SQL Server authentication mode ?

Because the problem usually happens when you change the SQL Server authentication to "Mixed Mode".

Sheraz Saeed Lodhi Mon, 09/07/2009 - 17:15
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Go into Sql Sever > enterprise manager

Select the machine your database is running on which. Right click and slect properties option.

properties > Security > Authentication > Slect Windows only. Restart Sql server engine then try.


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