This morning we had a IPCC script kick off an hour early. Looking at the IPCC the time was correct in the system tray, and looking at Overall IPCC Express Stats in real time, we could see that the time was correct.
The subscriber was off an hour and the check-box for auto adjust for DST was not checked. This caused all phones in the system to be an hour off.
I changed the system time on the sub, and checked the box for DST and reset the phones and they came up with the correct time.
The publisher was on the correct time.
My question is that if the phones and CTI RP were off an hour would this cause the que to notify incoming calls that the business was open or closed?
CCM is 4.2(3) SR1 with only the 4.2(3) DST_Update applied. (Still figuring out why the entire DST patch was not applied.)
IPCC is 4.0(4)SR01