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call disconnecting

sunishnair
Level 1
Level 1

hi,

problem is call disconnecting, i add the log of that time. can you pls give the replay to me, this is repeating the same manner.

regards sunish

11/6/2007 6:35:52 PM Cisco CallManager Error None 3 N/A VM_BLR_CMIVR Error: MtpNoMoreResourcesAvailable - No more MTP resources available.

App ID: Cisco CallManager

Cluster ID: ex_esg_esgIVR-Cluster

Node ID: esg_esg_esgIVR

Explanation: MTP resource is not available.

Recommended Action: Install additional MTP or transcoder resources..

1 Reply 1

Not applicable

check if "Cisco IP Voice Media Streaming App" service, under service activation , have been activated on all Callmanager servers.

Path: CM admin page> application> cisco callmanager serviceability> tools> service activation. also try resetting the MTP