I have a CCME system with an external product from Stonevoice doing call queueing. I am looking to make the queue music a reassuring tone.
What I am looking for is a sound file for tone on hold. Similar to that of when there's no music on hold configured CME will produce a conforting tone when people are placed on hold.
I've searched the cisco sites and google for ages and cant find anything.
Can anyone recommend me a place to download anything like this? A program to create something like this or steer me in any helpful way?
Thanks for your help.