Solved: Ip phone issues -- hospital down

cris_jimenez · ‎11-07-2007

Hi I have some issues with the main ip phones from a hospital

they are un-registered and the display on the phones shows ethernet disconnected

what should I do, if I unplugg the phone from the wall and plug it back in, we have the same issue, do we have a problem with the switch?

paolo bevilacqua · ‎11-07-2007

More likely, you have a problem with cabling somewhere.

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paolo bevilacqua · ‎11-07-2007

More likely, you have a problem with cabling somewhere.

cris_jimenez · ‎11-07-2007

thank you

I will check the cabling

paolo bevilacqua · ‎11-07-2007

Thanks for the nice rating and good luck!

Hard_Boiled_Greg · ‎11-07-2007

If you see the Ethernet Disconnected message, it means exactly that. There is no active network connectivity. It could be cabling, but if the phone was working fine before you should check the switch as well to make sure the port the phone is connected to is active. Either someone has been messing with your network cabling, or you have a network switch issue.