I am using a PIX 515E firewall with VPN capabilities. I have my CEO on travel and they cannot see the LAN nor connect to the exchange server via Outlook. Everything times out. I can see them and can ping them sometimes. We do not use NAT, the IP address pool is on a different range than the LAN. One is 216.100.xxx.xxx and one is 207.212.xxx.xxx. I cannot duplicate the scenario. Any ideas where to look?