Im using IPCC express version 5. When I use the dial by extesnion script, I am using a call consult transfer to transfer the caller to a users extension. The called party only sees the cti port number until they accept the call, at which time the caller id is then displayed. We need the caller id to be displayed when ringing instead of the cti port number.
I have already checked the box in CM 6.0 for show caller number on the line setting for each cti port with no change.