Cisco 7960 Dial Tone Busy

Answered Question
Nov 8th, 2007
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I have a phone setup to work in our Callmanager system. It can receive outside calls to its number. Internal calls can be made. When attempting to make a call going out, by dialing 9 then the number a fast busy follows it. I have reset the information to the phone, and still getting the same results.


Any ideas on what is happening or a step missed?


Correct Answer by Rob Huffman about 9 years 8 months ago

Hi Robert,


You are most welcome :)


Take care,

Rob

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Rob Huffman Thu, 11/08/2007 - 13:25
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Hi Robert,


It sounds like the CSS (Calling Search Space) setting on the phone is set up for a restrictive level which cannot make Outgoing calls. The easiest way to test this is to find a working phone and match the CSS Settings.


Hope this helps!

Rob

Correct Answer
Rob Huffman Thu, 11/08/2007 - 22:35
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Hi Robert,


You are most welcome :)


Take care,

Rob

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