Problems with outgoing calls on UC520

Unanswered Question
Nov 8th, 2007
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Hi,


We are currently testing a UC520-solution. Internally we can call without problems, but when we try to call out, we get a message: unknown number... .


I suppose it has something to do with the dialing plan, I am using the Cisco configuration assistant. And these settings are for a Belgian company.


The ISDN has a clip of 10 numbers, i suppose that i need to setup each phone with one of the numbers in this clip. Is this the full number with areacode?


It's hard to find, locally based specifications!

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bwilmoth Wed, 11/14/2007 - 18:06
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enable these debugs on your gateway:

debug voip ccapi inout

debug isdn q931

debug voip dial-peer

Please provide these debugs after you make a test call from an IP Phone to the outside .


As a workaround use the forward-digits command under dial peer pointing to ISDN:

Ex:

forward-digits 10(Depending on the length of the number)

anderson-david Thu, 11/15/2007 - 03:01
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Hi,

The config assistant, as far as I know, loads in a dial plan for the USA only no matter what country you select(Cisco were looking into this), try deleting the dial peers and create your own


HTH


Dave

kosmozz_1979 Thu, 11/15/2007 - 05:49
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Hi Dave,


We created our own dial-plan and it works fine. Altough we had to do some modifications in the ISDN-setup f/Belgium.


Thanks anyway,


Filip

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