Call Holding Beep

Answered Question
Nov 9th, 2007
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Is there a way to enable an audible beep when a call is holding on the line? Particluarly with a shared line appearance. I am using a 7931 phone and a 2811 ISR. I can find ways to put in too much information when searching for this kind of information and am hoping someone remembers a link to where they did this.

Much thanks,


Jon

Correct Answer by Rob Huffman about 9 years 8 months ago

Hi Jon,


This feature is available :)


On-Hold Indicator


On-hold indicator is an optional feature that generates a ring burst on idle IP phones that have placed a call on hold. An option is available to generate call-waiting beeps for occupied phones that have placed calls on hold. This feature is disabled by default.


LED color display for hold state, also known as I-Hold, is supported in Cisco Unified CME 4.0(2) and later versions. The I-Hold feature provides a visual indicator for distinguishing a local hold from a remote hold on shared lines on supported phones, such as the Cisco Unified IP Phone 7931G. This feature requires no additional configuration.


SCCP: Enabling On-Hold Indicator

The Call Hold feature is available by default. To define an audible indicator as a reminder that a call is waiting on hold, perform the following steps.


SUMMARY STEPS

1. enable


2. configure terminal


3. ephone-dn dn-tag [dual-line]


4. hold-alert timeout {idle | originator | shared}


5. end



From this good doc;


http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmering.html#wp1013688


Hope this helps!

Rob

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Correct Answer
Rob Huffman Fri, 11/09/2007 - 05:40
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Hi Jon,


This feature is available :)


On-Hold Indicator


On-hold indicator is an optional feature that generates a ring burst on idle IP phones that have placed a call on hold. An option is available to generate call-waiting beeps for occupied phones that have placed calls on hold. This feature is disabled by default.


LED color display for hold state, also known as I-Hold, is supported in Cisco Unified CME 4.0(2) and later versions. The I-Hold feature provides a visual indicator for distinguishing a local hold from a remote hold on shared lines on supported phones, such as the Cisco Unified IP Phone 7931G. This feature requires no additional configuration.


SCCP: Enabling On-Hold Indicator

The Call Hold feature is available by default. To define an audible indicator as a reminder that a call is waiting on hold, perform the following steps.


SUMMARY STEPS

1. enable


2. configure terminal


3. ephone-dn dn-tag [dual-line]


4. hold-alert timeout {idle | originator | shared}


5. end



From this good doc;


http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmering.html#wp1013688


Hope this helps!

Rob

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