11-10-2007 09:49 AM - edited 03-15-2019 07:09 AM
Anyone know what this means during a unity 4.0(5) install?
"There were problems installing the skinny TSP, please run the skinny TSP setup after the Unity setup completes."
11-10-2007 10:42 AM
Hi John,
I have seen this happen before for a number of reasons. You can re-run the TSP.exe. Have a look at this post with a good answer from Markus @ Cisco;
Here is some other reference material;
Note that if you are changing the number of voice messaging ports on the Cisco Unity system, you must add a voice messaging port to Cisco CallManager for each port that you are connecting to Cisco Unity before you install the Cisco Unity-CM TSP. Refer to the "Changing the Number of Voice Messaging Ports" section in the applicable version of the Cisco CallManager integration guide. Cisco CallManager integration guides are available at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_installation_and_configuration_guides_list.html.
You can keep the previous voice messaging ports, and the Cisco Unity-CM TSP configuration is automatically retained.
To Install the Cisco Unity-CM TSP on a Cisco Unity 4.0(x) System
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Step 1 Stop Cisco Unity (right-click the Cisco Unity icon in the system tray, then click Stop Cisco Unity).
Step 2 Browse to the directory in which you saved the extracted Cisco Unity-CM TSP files in the "Downloading Cisco Unity-CM TSP Version 8.0(1)" section, and double-click SkinnySetup.exe.
Step 3 Follow the on-screen prompts.
Step 4 Restart the Cisco Unity server.
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/tsp/matrix/tsp801rn.html
Hope this helps!
Rob
11-10-2007 11:24 AM
Thanks. I appreciate the help.
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