Hello, I'm running Unity 4.0.4 with Failover, exchange message stores. I'm wondering if there is a way to configure the Unity system to address a message to an extension, not by name.
Determine whether subscribers address messages to other subscribers by entering subscriber extensions, by spelling their first names, or by spelling their last names. (Subscribers can switch between addressing by name and addressing by extension by pressing the # key twice.)
Here is a link that tells you how to set the default to address messages by extension only by modifying a setting on the Subscriber > Conversation page.
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