Hunt pilot to unity subscriber

eduestme2 · ‎11-12-2007

I need configure hunt pilot to after rotate all and anybody it attend, transfer to voicemail of the called subscriber. It's possible? My version is callmanager 4.2.3(sr2b). Ex: I call to 6000, but the phone is not registered and your configuration is "Forward Unregistered Internal": 7000 (hunt pilot number). After hunt pilot rotate all phones on line group, the voicemail greeting to extension 6000. It's possible?

pklos · ‎11-12-2007

Yes. You can try this way: last position in hunt group can be CTI Port with one extension associated to your VM subscriber and setting Forward All to VoiceMail.

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regards,

pk

allan.thomas · ‎11-12-2007

Another alternative is to add your VM Line-group to your existing huntlist for the pilot 7000.

Configure the Line-group settings to Try next member, then, try next member in HuntList for Callforward Busy, No Answer and unavailable.

This will drop the call into Unity, then it is simply a cause of creating a Direct Call routing entry within Call Routing. Configure the rule to route the dialed number 6000, and set the send to greeting for the appropriate subscriber.

Regards

Allan.

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eduestme2 · ‎11-13-2007

Thanks guys!! I reach the result!

On Hunt Pilot configuration, "Hunt Forward Settings" section, "Forward Hunt No Answer" and "Forward Hunt Busy" fields, I put the number of the unity. And so, when the hunt pilot rotate all, will direct to unity and the unity route to voice mail from subscriber.

Very thanks!