11-12-2007 01:38 PM - edited 03-18-2019 08:04 PM
i have a basic problem here: I already made the integration beteween CME and CUE. The problem when i dial the CUE Pilot number, i receive the prompt for the user, but when i tried to enter the user, the system, ask me again for the user (the users was already created at the ephone level and imported to CUE using the wizard). i`m tryng to figure out if this is a codec issue or DTMF or ¨layer 8¨ :)
i will appreciate ur comments.
regards
11-12-2007 06:34 PM
It might not be getting any DTMF tones. On the dial-peer do you have 'dtmf-relay sip-notify', for example:
dial-peer voice 101 voip
destination-pattern 82011000
session protocol sipv2
session target ipv4:14.86.30.2
dtmf-relay sip-notify
codec g711ulaw
no vad
!
Then on CUE, you (by default it should have this) need sip-notify if you do:
SIP Gateway: 14.86.30.1
SIP Port Number: 5060
DTMF Relay: sip-notify,sub-notify
MWI Notification: sub-notify
Transfer Mode: attended(REFER)
SIP RFC Compliance: RFC3261
(notice sip-notify under DTMF relay). This would be configured under 'ccn subsystem sip'.
If that still doesn't help, then you'd probably need to turn on some debug to see what's going on. If you can, you could post the 'show run' from both CME and CUE and we could probably see what's going on.
11-23-2007 10:41 AM
here the configs, i can``t find the sip notify command in cue. I already reset to factory defaults. any help will be aprecciated:
clock timezone America/New_York
hostname br2
ip domain-name localdomain
ntp server 10.26.200.3
software download server url "ftp://127.0.0.1/ftp" credentials hidden "6u/dKTN/
sEuSAEfw40XlF2eFHnZfyUTSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35jwAA
AA="
groupname Administrators create
groupname Broadcasters create
username admin create
username ph1 create
username ph2 create
username ph3 create
username ph4 create
username ph1 phonenumber "3001"
username ph2 phonenumber "3000"
username ph3 phonenumber "3002"
username ph4 phonenumber "3003"
groupname Administrators member admin
groupname Administrators privilege superuser
groupname Administrators privilege ManagePrompts
groupname Administrators privilege ManagePublicList
groupname Administrators privilege ViewPrivateList
groupname Broadcasters privilege broadcast
backup server url "ftp://127.0.0.1/ftp" credentials hidden "EWlTygcMhYmjazXhE/V
XHCkplVV4KjescbDaLa4fl4WLSPFvv1rWUnfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35jwAAAAA="
calendar biz-schedule systemschedule
open day 1 from 00:00 to 24:00
open day 2 from 00:00 to 24:00
open day 3 from 00:00 to 24:00
open day 4 from 00:00 to 24:00
open day 5 from 00:00 to 24:00
open day 6 from 00:00 to 24:00
open day 7 from 00:00 to 24:00
end schedule
ccn application autoattendant
description "autoattendant"
enabled
maxsessions 4
script "aa.aef"
parameter "busOpenPrompt" "AABusinessOpen.wav"
parameter "holidayPrompt" "AAHolidayPrompt.wav"
parameter "busClosedPrompt" "AABusinessClosed.wav"
parameter "allowExternalTransfers" "false"
parameter "MaxRetry" "3"
parameter "operExtn" "0"
parameter "welcomePrompt" "AAWelcome.wav"
parameter "businessSchedule" "systemschedule"
end application
ccn application ciscomwiapplication
description "ciscomwiapplication"
enabled
maxsessions 4
script "setmwi.aef"
parameter "strMWI_OFF_DN" "3998"
parameter "strMWI_ON_DN" "3999"
parameter "CallControlGroupID" "0"
end application
ccn application promptmgmt
description "promptmgmt"
enabled
maxsessions 1
script "promptmgmt.aef"
end application
ccn application voicemail
description "voicemail"
enabled
maxsessions 4
script "voicebrowser.aef"
parameter "logoutUri" "http://localhost/voicemail/vxmlscripts/mbxLogout.jsp"
parameter "uri" "http://localhost/voicemail/vxmlscripts/login.vxml"
end application
ccn engine
end engine
ccn subsystem jtapi
ccm-manager address 0.0.0.0
end subsystem
ccn subsystem sip
gateway address "10.26.202.2"
end subsystem
ccn trigger sip phonenumber 3100
application "autoattendant"
enabled
maxsessions 4
end trigger
ccn trigger sip phonenumber 3200
application "promptmgmt"
enabled
maxsessions 1
end trigger
ccn trigger sip phonenumber 3600
application "voicemail"
enabled
maxsessions 4
end trigger
voicemail default language en_US
voicemail default mailboxsize 1680
voicemail broadcast recording time 300
voicemail operator telephone 3002
voicemail mailbox owner "ph1" size 1680
end mailbox
voicemail mailbox owner "ph2" size 1680
end mailbox
voicemail mailbox owner "ph3" size 1680
end mailbox
voicemail mailbox owner "ph4" size 1680
description "ph4 mailbox"
end mailbox
CME:
dial-peer voice 3600 voip
destination-pattern 3600
session protocol sipv2
session target ipv4:10.26.202.2
dtmf-relay sip-notify
codec g711ulaw
no vad
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide