11-13-2007 12:41 AM - edited 03-15-2019 07:11 AM
I have recently implemented a new VG in a remote office.
For users in that remote office to use this new VG, I have created new partitions and CSS and assign route-patters to the new partition and new VG.
The strange thing i am experiencing is that when I put two IP Phones into this new CSS and Partiton, they cant even call themselves.
Users in other CSS and partiton cant call phones in this new CSS and partition.
I am at loss.
I have added existing partiton to this new CSS and added the new partition to the existing CSS.
11-13-2007 02:07 AM
Is this a centralized model?
Are both of the remote IP phones registered with CCM?
Can you ping the IP phones from the CCM itself.
Ajaz
11-13-2007 02:29 AM
Thanks Ajaz,
I have resolved the poroblem.
The problem was with the priority on the new partition I created. Using route plan report, I found out that the old partition was still in existence and calls were been routed to it even though I was not logged into that profile.
So what I did was to make the new partition a higher priority and that worked fine
Thanks
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