SIP phone

Unanswered Question
Nov 13th, 2007

hii,

I have Xlite sip softphone and add this softphone to our CCM 5.1. but in softphone error is dispay

"Registration error:404 - not found"

but i put correct user name and password

what's solution for this ???

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smahbub Mon, 11/19/2007 - 07:46

The first step is to determine at which stage of registration the phone is failing. The best way to do this is with a packet sniffer such as Ethereal. Get a trace of the packets between the phone and CCM. Compare the packet trace with the normal sequence of steps the phone should follow.

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