Hi,

I have a 7940 running SIP v7.04 with which I am having dialplan problems:

my tftp server serves amongst other things a dialplan.xml file (refered to in the SIPxxx.cnf configuration file) which is very simple:

<DIALTEMPLATE>

<TEMPLATE MATCH="6..." TIMEOUT="0">

<TEMPLATE MATCH="9,*" TIMEOUT="0">

</DIALTEMPLATE>

I know from the TFTP log files that the phone retrieves this file OK - however, the dialplan is not taken into account by the phone, and when I log in the phone and do a "sh dialplan" it is empty.

When I do a "sh status", I get:

Current Phone Status

--------------------

W350 unprovisioned proxy_backup

W351 unprovisioned proxy_emergency

W320 2 Error(s) Parsing: SIP000xxx.cnf

W330 2 Error(s) Parsing: dialplan.xml

I presume that the errors are why the dialplan is not applied, but can't find any way of finding out more details:

Can someone either spot a problem in my dialplan, or even better, explain how to find out what the errors are?

Thanks in advance,

Olivier