Attendant Console Question

Unanswered Question
Nov 13th, 2007
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I'd like to convert my phone to use Attendant Console. I have an existing extension that I need to keep x65013.


Now, I created an AC Pilot of 65013 and changed my line to be 65210 (b/c CM won't let a DN = AC Pilot). I kept my line appearance = 65013 (and External Mask to use 65013).


However, when I place calls from the phone, it will show 65210 for internal calls. Is there some way to force appearance of 65013?


Thanks!

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jconi Tue, 11/13/2007 - 12:03
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Hi


Use a translation pattern (for example 6xxxx, with calling Party translation) it will work. Of course, you have to create a new partition for the Translation Pattern, and a new CSS for your phone.

jp

Aaron Dhiman Tue, 11/13/2007 - 12:10
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Well, I was hoping to have something a bit more eloquent. I am trying to roll it out to many users, and creating separate CSSs for each on will get kind-of messy.


Thanks for the suggestion though.

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