Unity 4.2.1 CUBI tool - Dr. Watson error

Unanswered Question
Nov 14th, 2007

Unity 4.2.1 ES83 w/E2k3 offbox UM - when we run the CUBI tool, at the end of all of the selections when you select next to import from a CSV file, the CUBI window just closes without an error. If you look in the application event logs, you see the following:

Event Type: Information

Event Source: DrWatson

Event Category: None

Event ID: 4097

Date: 11/14/2007

Time: 3:22:23 PM

User: N/A

Computer: USFRPM103

Description:

The application, D:\CommServer\Utilities\CiscoUnityBulkImport\CUBI.Exe, generated an application error The error occurred on 11/14/2007 @ 15:22:23.375 The exception generated was c0000005 at address 4FEF5213 (MFC42u!Ordinal858)

Just wondering if anyone else has experienced this as I have now seen it a few times on a few different servers with 4.2.1- is this a known issue or bug? I cant reboot the server at this time, or stop / restart unity so thought I would check here before taking any other measures. I have used the CUBI tool on this particular server several times to import users without issues. Thanks.

I have this problem too.
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navinger Thu, 11/15/2007 - 16:50

Hi,

I searched the bug database, but I didn't see any open CUBI defects like this. There were some old defects that supposedly have been fixed where CUBI would throw an exception when it had problems connecting to a DC/GC due to problems with DNS (CSCsb56521).

What headers are in the CSV file? Also, how many rows are in the CSV file? Just wondering if there's a particular column header that CUBI doesn't like, or if CUBI is choking because of the size of the CSV file.

Nancy

sopayne Thu, 11/15/2007 - 16:56

It would be good to know what process Dr. Watson is throwing the exception on as well.

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