CUE Administrator password has been lost

Unanswered Question
Nov 14th, 2007

Hi All,

From Cisco document it clearly mentioned that if you have forgotten your Administrator password during the pre-install process we can follow the procedure to login the CUE GUI

Problem: I cannot get in to the GUI.

Explanation You forgot to enter a system administrator during the initialization wizard.

Recommended Action Use the administrator login ID created during the post-installation procedure or create an administrator login ID using the following CLI commands, starting in Cisco Unity Express EXEC mode, where user-id is the user ID and password is the user's password:

a. cue-10-0-0-0# username user-id create

b. cue-10-0-0-0# username user-id password password

c. cue-10-0-0-0# config t

d. cue-10-0-0-0(config)# groupname Administrators member user-id

I m sorry but I always get the invalid command whenever I put in the word "password"

Please let me know if I m missing something or this is an invalid document

I have this problem too.
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