11-15-2007 07:03 AM
I've recently upgraded Ciscoworks LMS to version 3 from version 2.5. Since the upgrade, a majority of my DFM devices are categorized as "Questioned". I've tried rediscovering these devices and the problem remains. I've also tried deleting them by disabling the synchronization with the DCR and then deleting the devices without success. The deleted devices move to a pending state and then after many hours move back to being questioned. All of the devices in either a questioned or a pending state show an error message under "Data Collector Status Information" that reads "DataCollector request timeout(internal problem)". Any ideas / help?
Solved! Go to Solution.
11-15-2007 09:07 AM
Okay, looks like there are some DFM database problems. Let's reinitialize all of the DFM databases, and see if we get into a better place.
NMSROOT/bin/perl NMSROOT/bin/dbRestoreOrig.pl dsn=dfmInv dmprefix=INV
NMSROOT/bin/perl NMSROOT/bin/dbRestoreOrig.pl dsn=dfmEpm dmprefix=EPM
NMSROOT/bin/perl NMSROOT/bin/dbRestoreOrig.pl dsn=dfmFh dmprefix=FH
Then delete NMSROOT/objects/smarts/local/repos/icf/DFM.rps and DFM1.rps.
11-15-2007 08:36 AM
Please post the output of pdshow.
11-15-2007 09:02 AM
see attachment
11-15-2007 09:07 AM
Okay, looks like there are some DFM database problems. Let's reinitialize all of the DFM databases, and see if we get into a better place.
NMSROOT/bin/perl NMSROOT/bin/dbRestoreOrig.pl dsn=dfmInv dmprefix=INV
NMSROOT/bin/perl NMSROOT/bin/dbRestoreOrig.pl dsn=dfmEpm dmprefix=EPM
NMSROOT/bin/perl NMSROOT/bin/dbRestoreOrig.pl dsn=dfmFh dmprefix=FH
Then delete NMSROOT/objects/smarts/local/repos/icf/DFM.rps and DFM1.rps.
11-15-2007 09:57 AM
Thanks Joe.... very much appreciated.
06-03-2009 02:11 AM
I had the same problem with some newly added devices, the described process solved it in a few minutes (all devices are now known).
Many thanks from me as well.
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