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IP communicator will not connect over VPN

keith.k.quaye
Level 1
Level 1

IP Communicator version: 2.1.2.0

CISCO VPN version: 4.8.00.0440

IP Communicator is pointing to the correct TFTP server IP address

When I am connected via VPN I can ping the The TFTP sever. I keep getting the message its registering and it never registers.

2 Replies 2

orochi_yagami
Level 1
Level 1

Hi Keith,

I assume your TFTP server is behind the VPN firewall right? Did you open the port's that require by the IP Communicator in order for the communication to establish? The port require as below,

SCCP TCP:2000

SIP TCP:5060

TFTP TCP:69

RTP Randomly select.

Currently i'm encounter the same problem also, and try out the methods above.

Thanks Orochi,

I have been travelling so i just got your message I will test it as soon as I get settled and see if it works.

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