I have inherited a small phone system at a branch location and I'm by all means a newbie at this. I have two users that are not receiving their voicemail prompts. I have no idea what could be causing this. They get voicemail fine and if they know what the prompts are they can actually delete and select next message. I'm not really sure where I should look at to try and fix this issue. Also, if anybody has any good links that would get me up to speed on CUE and CME that would be great. Thanks in advance!