11-15-2007 09:12 PM - edited 03-15-2019 07:15 AM
I have a 7960 that displays TFTP timeout. I need to set a static IP and the TFTP server address. How do I get to the network settings?
settings key, **#** or **3# don't work.
There are several working 7960 registered with the CME. This phone was moved and factory reset.
11-16-2007 12:11 AM
Gray how you doing.
"To unlock or lock options in the Network Configuration menu or in the Security Configuration, press **# before you display the menu or while the menu i s displayed. This action either locks or unlocks the options, depending on the previous state.
Make sure to lock options after you have made your changes. "
taken from:
hth,
Ajaz
11-16-2007 04:16 AM
Thank you for the responce Ajaz. However there is nothing to unlock. I get no menus at all.
After powering on the display shows:
Configuring VLAN
Configuring IP
Requesting Configuration
TFTP Timeout
After that the entire phone is locked up.
I think it is looking for the default TFTP server which is not the address of our CME.
I also think it is requesting a DHCP address by default. This sites DHCP server is a VPN router which does nor support option 150 so I can't configure the proper CME's TFTP server address.
I can't get to the Network congifuration screen. Is this phone completely factory defaulted and requires access to a TFTP server with the default name?
Thank again,
Gray
11-16-2007 04:21 AM
Hi,
Use reset sequence: Keep pressed # when turning on. As phone display "detected", release and press:1234567890*#
Confirm reset network configuration when asked.
Make sure you dhcp/tftp settings are correct phone should reflash and start over.
Hope this helps, please rate post if it does!
11-16-2007 04:52 AM
Thankyou for the response. This sequence is what caused the "problem". Except the sequence is 0123456789*0# not 0*# (probably a typo). Once this sequence is entered the phone asks Save network cfg? 1=yes 2=no, either response sensds the phone into
configure VLAN
configure IP
requesting configuration
TFTP timeout sequence
What am I missing?
11-16-2007 05:14 AM
Hi,
Sorry I hadn't read your question in full.
yes the phone needs to connected to functional dhcp and tftp network to be made functional again.
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