I have a call flow where i need to dynamically *read out* the dollar amount and expiry date for a bank card after reading the card details from a Microsoft SQL database.
Your card remaining balance is "xx dollars and yy cents" (E.G. TEN DOLLARS AND FIVE CENTS)
The expiry date of your card is "Year / Month / Day" (E.G. 2008 Feb 19)
Since the dollar amount and expiry date are dynamic, how can i do this prompt *on the fly*?? as there is no way i can pre-record all the wav files.
Also, if this is possible, can IPCC read out the sections in different languages?? coz the IVR is for Chinese and Japanese callers too.
I'm using IPCCE with ICM linked to a Microsoft SQL server.