CRS Reason Codes

Unanswered Question
Nov 19th, 2007

What report give me the reason codes that I configured in Desktop Administrator. I see the report that has the system generated reason codes. Not looking for that one.

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
shawny Wed, 02/06/2008 - 15:18

Anybody figure this one out? I'm looking for the same thing.


RSwartzmiller Wed, 02/06/2008 - 18:49

In Historical Report run the Agent Not Ready Reason Code Summary. The click Detailed under filter Parameter selcet Reason Code, add the Reason you setup in desktop administator


This Discussion