probably a simple one but I just cant see it......
I have a subscriber in unity where I have set a greeting. However when I dial the extension and get to its voicemail, the greeting plays but it is followed by "record your message after the tone when you are finished hang up or wait for more options".
How can I get rid of that prompt??
Just managed to take another look at this - and Ive got it working!.
Replace the files mentioned above with \Commserver\Localize\Prompts\ENU\G729a\AvAddrSearch\AvAddrSearchENU003.wav which is a short period of silence.
Ensure the files that you are overwritting are the ones in use (ENU or ENG). Both the files have to be changed as one is used for internal calls and the other for external calls.