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Outgoing calls not working on the VG224

valides007
Level 1
Level 1

Hi guys,

I'm able to receive calls from the vg224, but i can't make calls. Is there anybody familiar with this problem?

By the way my vg224 is connected to a CME.

4 Replies 4

Maulik Shah
Level 5
Level 5

Hard to say - would typically be a misconfig. You do not state if the connection between VG224 and CME is H.323, SIP or SCCP.

Here is a troubleshooting guide for starters

http://www.cisco.com/univercd/cc/td/doc/product/software/ios123/123cgcr/vvfax_c/voipt_c/vtstech/index.htm

Hi,

If you are using the H.323 configuration, check whether you have configured the correct

dial-peers with right destination pattern on VG224 and CME.

Thanks,

Kumar.V

I'm using SCCP. Regarding the destination pattern on VG224 i had to take it off, because when i tried to enable stcapp it didn't allow me saying that you can't have stacpp and destination pattern.

As i explained b4, while i'm recieving calls through the vg224 i'm not able to make calls.

Here is a copy of some of the configuration on the VG224 and the CME. Hope it will give you an idea about the problem:

VG224:

ccm-manager config server 10.1.30.100

ccm-manager config

ccm-manager sccp local FastEthernet 0/0

ccm-manager sccp

!

!

sccp local FastEthernet 0/0

sccp ccm 10.1.30.100 identifier 1

sccp

!

sccp ccm group 1

bind interface FastEthernet 0/0

associate ccm 1 priority 1

!

!

dial-peer voice 1 pots

service stcapp

port 2/0

forward-digits all

.................................

CME:

voice-card 0

dspfarm

!

!

!

voice service pots

!

voice service voip

allow-connections h323 to h323

allow-connections h323 to sip

allow-connections sip to h323

allow-connections sip to sip

supplementary-service h450.12

h323

sip

registrar server expires max 3600 min 3600

!

!

!

voice class codec 1

codec preference 1 g729br8

....

sccp ccm 10.1.30.100 priority 1

sccp ccm group 1