How to avoid CCNException errorCode = -1932787708

Unanswered Question
Nov 20th, 2007
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Dear all,

We have a CTI Route Point application that make IVR to incoming calls, response to their DTMF, and redirect them to different numbers.

The application works but we get CCNException errorCode = -1932787708 in betweeen. We searched the exception but didn't get enough information about it. Could anybody advise us how to eliminate the exception?

Thank you for your help!

Best regards,


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smahbub Mon, 11/26/2007 - 15:19
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Try the BUG - CSCsl00778

If the local version was used before auto update, it is 2.1(2.3) too old. We need a newer version for CCM 4.x.

Turn on auto update for jtapi.

msabir Mon, 11/26/2007 - 17:32
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If you post code, it may help to figure it out. Thanks


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