cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
457
Views
0
Helpful
2
Replies

How to avoid CCNException errorCode = -1932787708

lilianfan
Level 1
Level 1

Dear all,

We have a CTI Route Point application that make IVR to incoming calls, response to their DTMF, and redirect them to different numbers.

The application works but we get CCNException errorCode = -1932787708 in betweeen. We searched the exception but didn't get enough information about it. Could anybody advise us how to eliminate the exception?

Thank you for your help!

Best regards,

Lilian

2 Replies 2

smahbub
Level 6
Level 6

Try the BUG - CSCsl00778

If the local version was used before auto update, it is 2.1(2.3) too old. We need a newer version for CCM 4.x.

Turn on auto update for jtapi.

msabir
Level 4
Level 4

If you post code, it may help to figure it out. Thanks

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: